Public Offer Agreement

This Public Offer Agreement ("Agreement") constitutes a legally binding contract between Y.TECH and users of our online lesson platform. By using our services, you accept this offer and agree to the terms outlined below.

1. Definitions

2. Services Offered

Under this Agreement, we provide:

• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Access to our online lesson platform" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Matching services between students and verified teachers" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Secure video conferencing technology" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Lesson scheduling and management tools" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Payment processing services" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "24/7 technical support" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Secure data handling for user records" } }

3. Contract Formation

A contract is formed when:

1. { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "You create an account on our platform" } }
2. { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "You accept these terms during registration" } }
3. { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "You make your first payment for services" } }
4. { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "We confirm your booking or enrollment" } }

4. Pricing and Payment Terms

Service Fees

Payment Terms

• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Payment is due at the time of booking or enrollment" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "All prices are shown in Uzbek som" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Late payments may incur additional fees" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Refunds are processed according to our refund policy" } }

5. Service Guarantees

We guarantee:

• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "99.9% platform uptime (excluding scheduled maintenance)" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Secure, encrypted communication channels" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Verified credentials for all teachers" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "24/7 technical support availability" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Data backup and recovery procedures" } }

6. Student Obligations

As a student, you agree to:

• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Provide accurate and complete information" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Pay all fees promptly as agreed" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Use the platform in accordance with our terms" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Respect the professional standards of teachers" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Maintain confidentiality of any proprietary information" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Report any technical issues or concerns promptly" } }

7. Cancellation and Refund Policy

Cancellation Rights

• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Individual lessons: cancel up to 24 hours before the scheduled time" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Courses: as described on the course page" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Institutional contracts: as specified in a separate agreement" } }

Refund Policy

• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Full refund for cancellations made 24+ hours in advance" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "50% refund for cancellations made 12-24 hours in advance" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "No refund for cancellations made less than 12 hours in advance" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Technical issues on our end result in a full refund or rescheduling" } }
• { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Refunds processed within 5-7 business days" } }

8. Force Majeure

Neither party shall be liable for any failure to perform due to circumstances beyond reasonable control, including but not limited to natural disasters, government actions, internet outages, or other events classified as force majeure.

9. Dispute Resolution

In case of disputes:

1. { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "First attempt: direct negotiation between parties" } }
2. { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Second attempt: mediation through an agreed mediator" } }
3. { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Final resort: binding arbitration or court proceedings" } }

10. Modification of Terms

We reserve the right to modify this Public Offer with 30 days written notice. Continued use of our services after modification constitutes acceptance of the new terms. Material changes will require explicit consent.

11. Contact Information

12. Acceptance